The main benefit of flatfair No Deposit is that you can move into an eligible home without paying a traditional cash deposit. Instead, you pay a smaller, one-off service fee and keep more of your money available for moving costs, furniture, bills or other expenses.
The fee is not refundable and does not pay for any rent or end-of-tenancy charges you may owe.
What are the main benefits of No Deposit?
Lower upfront moving costs
With a cash deposit, you may need to make a large payment before you move in. The No Deposit joining fee is much lower, reducing the amount you need to pay upfront.
Your invitation shows the exact No Deposit fee for your tenancy. Compare this with the cash-deposit amount offered by your agent before deciding.
Keep more of your money available
Because you do not pay a traditional cash deposit, you do not have a large amount of money held for the duration of your tenancy. You can keep that money available for other costs or savings.
Avoid overlapping cash deposits
When moving between rented properties, you may need to pay a new cash deposit before your previous deposit has been returned. No Deposit can help you avoid this situation because there is no new cash deposit to pay for the participating tenancy.
No cash deposit to wait for at the end
There is no cash deposit to be returned when your No Deposit tenancy ends. Instead, you review and respond to any charges proposed by your landlord or letting agent.
Your original joining fee is not returned because it is a service fee rather than money held on your behalf.
A clear online checkout process
If your landlord or agent proposes an end-of-tenancy charge, they will submit the charge and supporting evidence through flatfair.
You can then:
- accept the proposed charge;
- make a counter-proposal;
- provide your own evidence; or
- dispute an eligible unresolved charge.
You will only be required to pay a charge that becomes established through acceptance, agreement, adjudication or another process permitted by the No Deposit terms.
Access to adjudication
If you and the landlord cannot agree about an eligible charge, the case can be referred for independent adjudication. The adjudicator reviews the evidence from both sides and decides what, if anything, is owed.
An adjudication fee may apply. Your account and the current terms explain the amount and whether it can be refunded.
No regular monthly service payment
No Deposit normally uses a one-off joining fee rather than a monthly service charge. A new fee may apply if the household or tenancy changes, such as when a new tenant joins. Check the current terms and any new invitation before paying.
What does No Deposit not cover?
No Deposit does not pay your rent or end-of-tenancy charges for you. You remain responsible for:
- paying rent in full and on time;
- looking after the property;
- following your tenancy agreement;
- paying valid charges for which you are responsible; and
- responding to an end-of-tenancy case within the stated deadlines.
Your responsibility for charges involving other tenants depends on your tenancy agreement, including any joint and several liability.
Is the No Deposit fee refundable?
No. The fee is normally non-refundable once the service has started. It is not a cash deposit, is not held in your name and cannot be used towards rent, damage or another amount you owe.
Limited cancellation rights may apply before the tenancy or service starts. Check the cancellation information and terms provided at checkout.
Is No Deposit insurance?
No. No Deposit is a protection service and is not insurance for you, your landlord or your letting agent.
Is No Deposit the right choice for me?
No Deposit may be useful if keeping your upfront moving costs lower is important to you.
Before choosing, compare:
- the one-off No Deposit fee;
- the traditional cash-deposit amount;
- whether each payment is refundable;
- how end-of-tenancy charges are handled; and
- the terms and responsibilities attached to each option.
Ask your letting agent which choices are available for the property and review all costs before accepting or paying.
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