How are the No Deposit fee and tenancy responsibilities shared in a household? – flatfair

The No Deposit joining fee for a new joint plan is normally divided between the named tenants, but each tenant's legal responsibility comes from the tenancy agreement, not from the fee split. Check your invitation for the exact amount you must pay.

How is the No Deposit fee divided?

Each named tenant normally receives a separate invitation showing a personal payment amount. The plan may not become active until every required tenant has completed signup and payment.

If the amounts appear wrong, do not pay. Ask the agent to check the rent, number of tenants and plan details.

What if I want to pay for my co-tenants?

When you go through the sign-up process, you'll have the opportunity to select "pay for all" and this will allow you to pay the whole fee for the tenancy. All tenants however are still required to complete the sign-up/registration process even if the fee is paid by one tenant.

Does paying an equal fee mean we owe equal rent?

No. Rent shares and responsibility for charges are governed by the tenancy agreement. An equal No Deposit fee split does not rewrite those terms.

What does joint and several liability mean?

If the tenancy agreement makes the tenants jointly and severally liable, the landlord may be able to require any one tenant to pay an amount owed by the household, not only an equal share. Read the tenancy agreement or obtain independent advice if you are unsure.

What if one tenant does not complete signup?

Ask that tenant to check the invitation sent to their own email address.
Ask the agent to confirm that every tenant was added correctly.
Do not assume that your individual payment activates the household plan.
Check the plan status before the tenancy starts.

What if the household changes later?

An incoming tenant may need to be referenced, added to the tenancy and pay a separate No Deposit fee. An outgoing tenant does not receive a refund of the original service fee. No one should assume they have been released from the tenancy until the agent confirms the legal and flatfair changes in writing.