How much does flatfair No Deposit cost?

The standard flatfair No Deposit fee is the higher of:

• 28% of one month’s rent, plus VAT; or
• £120, plus VAT.

This is the total fee for the tenancy. Your invitation shows the exact total and the amount allocated to you before you pay.

Is the No Deposit fee a deposit?

No. It is a one-off service fee.

flatfair does not hold the fee as your money, and it is not returned when the tenancy ends. It cannot be used towards rent, damage or another amount you owe.

How is the fee calculated?

Example 1: the percentage calculation applies

If the monthly rent is £1,000:

• 28% of £1,000 is £280;
• the fee before VAT is therefore £280; and
• VAT is added to produce the total fee shown at checkout (£336).

If there are four named tenants, each tenant would normally pay £70 before VAT, plus their share of the VAT (total - £84 each).

Example 2: the minimum fee applies

If the monthly rent is £400:

• 28% of £400 is £112;
• £112 is below the £120 minimum;
• the fee before VAT is therefore £120; and
• VAT is added to produce the total fee shown at checkout (£144).

If there are two named tenants, each tenant would normally pay £60 before VAT, plus their share of the VAT (total - £72 each).

These examples are illustrative. Always use the amount shown in your invitation as the amount payable for your plan.

How is the fee shared between tenants?

For a new joint No Deposit plan, the total fee is divided equally between the named tenants.

Each tenant receives an invitation showing their personal payment amount. The way the fee is divided does not change anyone’s legal responsibilities under the tenancy agreement.

One tenant may be able to select “pay for all” and pay the entire household fee. Every tenant must still complete their own registration steps.

What happens to No Deposit if my rent changes or my tenancy continues?

An increase in rent does not change the one-off No Deposit fee already paid for an active plan.

In England, most private assured tenancies have been periodic since 1 May 2026. They continue on a rolling basis without a contractual end date, so remaining in the property is not normally a legal tenancy renewal. The flatfair plan is a separate service record and may still need to be updated by the letting agent.

If your home is in Wales, your rental agreement will usually be an occupation contract and you may be described as a contract-holder. Ask your letting agent to record any rent, household or contract change in flatfair and confirm the plan’s status in writing.

Different legal rules apply to tenancies outside the assured tenancy system. Your letting agent should identify the tenancy or occupation-contract type before explaining what action is required.

If the tenancy or household changes and the agent needs to create a new plan, a separate fee may apply. Check any new invitation carefully before paying.

Are there any other possible costs?

• You remain responsible for rent and any valid tenancy charges.
• If established charges are not resolved, dispute or recovery fees may apply under the current terms.
• A tenant joining an existing plan may be asked to pay a separate change-of-sharer fee.
• Tenant Guarantor and any separately purchased service have their own prices.

What should I check before paying?

1. Confirm that the monthly rent and tenant names are correct.
2. Check the fee before VAT, the VAT amount and the total payable.
3. Check how much has been allocated to you.
4. Read the cancellation and refund information.
5. Compare the fee with the cash-deposit option offered by your agent.
6. Ask the agent to correct the plan before payment if any detail is wrong.