How are the No Deposit fee and tenancy responsibilities shared in a household?

The No Deposit joining fee for a new joint plan is divided between the named tenants.

However, each tenant’s responsibility for rent, damage or another tenancy charge comes from the tenancy agreement—not from how the No Deposit fee was divided.

Check your invitation for the exact amount you must pay.

How is the No Deposit fee divided?

Each named tenant receives a separate invitation showing their personal payment amount.

The plan may not become active until every required tenant has completed their registration and payment steps.

If the amounts appear wrong, do not pay. Ask the letting agent to check the rent, number of tenants and plan details.

Can I pay the fee for my co-tenants?

The signup journey may allow one tenant to select “pay for all” and pay the complete household fee.

All named tenants must still complete their own registration or confirmation steps, even if one person pays the fee.

Do not forward your personal invitation or allow another person to sign in as you.

Does paying an equal fee mean we owe equal rent?

No.

Rent shares and responsibility for other amounts are governed by the tenancy agreement. An equal No Deposit fee split does not rewrite those terms.

Similarly, paying the complete No Deposit fee for somebody else does not transfer their tenancy responsibilities to you.

What does joint and several liability mean?

If your tenancy agreement makes the tenants jointly and severally liable, the landlord may be able to require any one tenant to pay an amount owed by the household, not only an equal share.

For example, three tenants may each usually contribute one-third of the rent. If £900 of rent remains unpaid, the tenancy agreement may allow the landlord to seek the complete £900 from any one of the jointly and severally liable tenants.

The tenants may then need to resolve between themselves who should ultimately contribute to the payment.

This is separate from the No Deposit fee split. Read your tenancy agreement or obtain independent advice if you are unsure about your position.

What responsibility does a guarantor have?

A guarantor’s responsibility depends on the guarantee or tenancy documents they agreed to.

The way the No Deposit fee is divided does not limit or expand a guarantor’s legal responsibility. The tenant and guarantor should read the guarantee carefully and obtain independent advice if its scope is unclear.

What if one tenant does not complete signup?

1. Ask the tenant to check the invitation sent to their own email address.
2. Ask the letting agent to confirm that every tenant was added correctly.
3. Do not assume that your individual payment activates the household plan.
4. Check the plan status before the tenancy starts.

If one tenant does not want to use No Deposit, tell the letting agent before anybody pays so that the available deposit arrangements can be discussed.

What if the household changes later?

An incoming tenant may need to:

• complete referencing and identity checks;
• be added to the tenancy agreement;
• be added to the No Deposit plan; and
• pay any fee shown in their invitation.

An outgoing tenant does not receive a refund of their original No Deposit fee.

No tenant should assume they have been released from the tenancy until the letting agent confirms the legal tenancy change and the No Deposit plan update in writing.