What is flatfair Tenant Guarantor?

flatfair Tenant Guarantor is a professional guarantor service that may help you secure a home if you cannot provide a suitable personal UK guarantor. The service can cover the named tenant's agreed share of the rent, but it does not remove the tenant's responsibility to pay rent.

How does flatfair Tenant Guarantor work?

Your letting agent or property manager may offer flatfair Tenant Guarantor after reviewing your referencing. The landlord or agent must agree to the arrangement, and flatfair must approve the application.

If flatfair approves the application, you will receive a quote and the applicable terms. You must check and accept the terms and pay the one-off service fee (which is decided based on the strength of your application). 

Who might flatfair Tenant Guarantor help?

The service may be relevant if you:

• are new to the UK or have little UK credit history
• are a student without a suitable UK-based guarantor
• are starting a new job, work on a fixed-term or zero-hours contract, or are self-employed
• receive income or financial support from outside the UK
• cannot meet a standard affordability or referencing requirement in the usual way

flatfair assesses every application individually. Being in one of these groups does not guarantee approval. Approval from flatfair also does not mean that the landlord or agent has accepted your tenancy.

Who starts the application?

Your letting agent or property manager normally starts the application. Tenants cannot normally buy the service directly. Speak to your agent if you would like to be considered for flatfair Tenant Guarantor.

When is the service active?

The service is active only when flatfair confirms activation. An application, approval message, payment link or payment attempt is not confirmation that the service is active.

Check your confirmation from flatfair and the status shown in your account. If you are unsure, ask your agent and flatfair before collecting the keys or moving in.

This article is a summary. It does not change the signed Tenant Guarantor agreement, your tenancy agreement or the quote provided to you. If this article and an agreement differ, the agreement takes priority.