As part of the flatfair offering we operate a discretionary model. In the event that we have opted to purchase the debt from the landlord we shall issue this through Hellosign.
An email will be sent to the landlord requesting that they sign the documents via Hellosign and the link to do so will be included in this email.
Once the digital document has been signed and funds will be remitted as appropriate. If you have not received the email with the signature link please contact us at firstname.lastname@example.org