An Appointment Only offer is when the landlord has agreed to appoint flatfair as it’s authorised debt recovery agent to recover the established charge or the sum indicated in the offer. flatfair shall remit the sums to the landlord or managing agent as and when sums have been recovered from the tenants.
flatfair will agree to collect the sums owed by the tenants on behalf of the landlord on the basis that the chance of recovery exceeds 51%.
flatfair will notify the tenants of the appointment and that flatfair is the debt collection agent once the Offer has been signed through the platform.
Landlords can cancel the appointment at any time by emailing collections@flatfair.co.uk
However, landlords may need to pay any costs that flatfair have incurred in our attempt to collect the debt until this point.
If any information provided to flatfair is false or contractual assurances are breached, the Offer may be withdrawn and landlords may be liable for any sums incurred.
The terms will be set out in the Appointment document.
In order for an Offer to be issued, terms and conditions must be adhered to in line with the flatfair service and the obligations of the tenancy agreement. You can find out more about our discretionary model here.
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