Damola
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Recent activity by Damola-
How to submit end of tenancy charges
You must submit end of tenancy charges against your tenants within 28 days following the tenancy end date or the date that the tenants vacated the property.To submit a charge for an existing plan, ...
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Information for landlords who manage their own property
If you manage your own property then there are some actions that we will need you to take care of to ensure your property continues to be protected by flatfair. You can find links to the helpful su...
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How to counter or negotiate a charge
If you believe a charge, or a charge amount, that was raised against you is inaccurate, you can always counter it. If your landlord or agent submits a charge against you at the end of your tenancy,...
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What are the benefits of using flatfair’s No Deposit instead of a cash deposit?
By removing the need for tenants to find an expensive upfront deposit, flatfair’s No Deposit solution gives landlords like you a competitive advantage – your properties become more affordable and a...
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Complaints Handling Policy
This Policy relates to the provision of the flatfair service and outlines all of the information if you’re considering submitting a formal complaint. What we believe flatfair aims to provide you wi...
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If my referencing provider states acceptable, is it acceptable for flatfair?
Not always, it is strongly recommended to always check that the referencing result meets the flatfair eligibility criteria. There are times when a reference report will indicate that a tenant is ac...
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How do I accept and pay end-of-tenancy charges?
If you agree with the proposed charges after checking them carefully, accept them in your flatfair account and pay the established amount by the deadline shown. How to accept a chargeOpen the end-o...
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How do I check whether my No Deposit plan is active?
Your No Deposit plan is active only when your flatfair account shows an active status or flatfair has confirmed activation in writing. Paying your own fee does not always activate the whole househo...
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How much does flatfair No Deposit cost?
The standard flatfair No Deposit fee is the higher of:28% of one month’s rent, plus VAT; or£120, plus VAT.This is the total fee for the tenancy. Your invitation shows the exact total and the amount...
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What does flatfair Tenant Guarantor cover?
Subject to the Tenant Guarantor agreement, flatfair gives the landlord a limited contractual guarantee for certain unpaid rent and certain eligible legal costs connected with possession action for ...