Our updated membership creation form now includes:
- Guarantor References - we now require guarantor references and contact information to be uploaded into the portal as part of the creation process at the beginning of the tenancy. Guarantors will need to complete a sign-up form before the membership can be activated, this will help streamline the end-of-tenancy experience and allow for even quicker resolution.
- Deposit Replacement Schedule - our agents now have the option to automatically include the flatfair Deposit Replacement Schedule (DRS) in the sign-up form, so you no longer need to manually add the flatfair clauses (DRS) to your tenancy agreements. This will be applied automatically to any tenancy agreement you upload as part of the updated creation flow, however you will still need to ensure the deposit amount is set to 0 on the tenancy agreement.
Note: This feature needs to be switched on/off, please speak to your account manager for more information.