Damola
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Recent activity by Damola-
Why do guarantors need to provide their payment details?
At flatfair, guarantors are not liable for any upfront costs at the beginning of the tenancy, including the flatfair membership fee, and no payment is taken when their payment details are provided....
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I've moved out, how do I close my flatfair plan?
Once you have vacated the property at the end of your tenancy, your agent will be required to close your flatfair plan. This is because your agent is responsible for completing the end of tenancy p...
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How to remove a tenant from an active flatfair plan
When you have multiple tenants in a tenancy and either you have a change of tenant or a tenant has left the property mid-tenancy, it is essential that you keep the flatfair plan up to date with the...
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How to facilitate a change of sharer
When you have multiple tenants in a tenancy and either you have a change of tenant or a tenant has left the property mid-tenancy, it is essential that you keep the flatfair plan up to date with the...
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How do I pay my end of tenancy charges?
End of tenancy charges can be established in one of four ways: A tenant accepts the charges via the platform Charges are agreed following negotiations between all parties or an internal review fro...
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What is the Tenant Fees Act 2019?
The Tenant Fees Act, introduced by the Government in 2019, bans most letting fees in the private rented sector. The aim of the Act is to reduce the costs that tenants can face at the outset, and th...
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Vulnerable Customer Policy
No one is immune to being vulnerable - it can happen to anyone, at any stage of life, under a variety of circumstances. We understand that this can lead to situations where you may need more help f...
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How does flatfair's end of tenancy process work?
Letting agents or landlords can submit proposed charges at the end of a tenancy if they believe the tenants are responsible for the costs of damages or unpaid rent. This is what you should expect:...
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How to extend memberships if the tenant(s) decides to stay past their initial term
A flatfair membership will expire in line with the end date of the original tenancy or within 24 months from the original tenancy start date (whichever comes first). It is very important that you r...
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What are the reasons for a flatfair membership extension?
There are multiple reasons for extending a flatfair membership. The options available on our platform when carrying out an extension are: New fixed term or statutory periodic If a tenant would lik...