Claire Walker
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Recent activity by Claire Walker-
How to create a flatfair No Deposit plan for tenants
Creating a No Deposit plan has never been easier. To create a new plan, click on the “Create plan” button in the top right corner of the homepage. Make sure you’ve got everything to hand before cre...
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Reporting unpaid rent in the flatfair platform
Letting agents or landlords managing their own properties need to report any missed rent payments using our unpaid rent section in the online platform. Missed rent payments must be reported to us ...
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What happens when there’s a dispute?
If there’s a disagreement between any parties to a No Deposit plan, you can refer your dispute to Independent Dispute Resolution where our independent government-authorised dispute resolution prov...
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How much does No Deposit cost?
For agents and landlords, No Deposit is free! For tenants, we charge a one-off check-in fee costing one week’s rent per household or £120 (+VAT), whichever is greater. Landlords can increase their...
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How can I join flatfair?
flatfair is currently only working with pre-approved national letting agents. But we do work with landlords through their agents, so if you're a private or portfolio residential landlord looking to...
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What is the difference between No Deposit and Boost?
Our No Deposit solution offers more security than a traditional deposit. Landlords get up to an extra week of protection (one more than a traditional deposit) along with fast charge recovery, all w...
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How much does a flatfair No Deposit plan cost?
flatfair’s No Deposit is free for landlords and agents. For tenants, we charge a one-off check-in worth one week’s rent per household or £120 (+VAT), whichever is greater. For example, if there ar...
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Do I qualify for flatfair’s No Deposit solution?
You can find our full eligibility criteria here.
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flatfair No Deposit cancellation policy
You can only cancel your flatfair plan within 14 days of purchasing the service, provided this is before your tenancy starts flatfair deems that the service is provided in full on the commencement ...
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How much does flatfair’s No Deposit cost?
Your No Deposit check-in fee costs an equivalent amount to only one week’s rent for your accommodation or £120 (+VAT), whichever is greater. This will be split evenly between the tenants. As with a...