Claire Walker
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Activity overview
Latest activity by Claire Walker-
Claire Walker created an article,
Why do guarantors need to provide their payment details?
At flatfair, guarantors are not liable for any upfront costs at the beginning of the tenancy, including the flatfair membership fee, and no payment is taken when their payment details are provided....
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Claire Walker created an article,
I've moved out, how do I close my flatfair plan?
Once you have vacated the property at the end of your tenancy, your agent will be required to close your flatfair plan. This is because your agent is responsible for completing the end of tenancy p...
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Claire Walker created an article,
How to remove a tenant from an active flatfair plan
When you have multiple tenants in a tenancy and either you have a change of tenant or a tenant has left the property mid-tenancy, it is essential that you keep the flatfair plan up to date with the...
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Claire Walker created an article,
How to facilitate a change of sharer
When you have multiple tenants in a tenancy and either you have a change of tenant or a tenant has left the property mid-tenancy, it is essential that you keep the flatfair plan up to date with the...
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Claire Walker created an article,
Tenant's guide to payment problems when joining flatfair
If your flatfair payment is unsuccessful, we recommend reading through our list of common payment issues below. If any funds have left your account but the payment has not been successful, they are...
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Claire Walker created an article,
How do I pay my end of tenancy charges?
End of tenancy charges can be established in one of four ways: A tenant accepts the charges via the platform Charges are agreed following negotiations between all parties or an internal review fro...
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Claire Walker created an article,
What does jointly and severally liable mean?
On entering a tenancy agreement, all tenants and any guarantors are bound by its terms. Tenancy agreement terms by their nature usually include the stipulation that these parties are jointly and s...
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Claire Walker created an article,
How to sign a landlord offer
As part of the flatfair offering we operate a discretionary model. In the event that we have opted to purchase the debt from the landlord we shall issue this through Hellosign. An email will be se...
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Claire Walker created an article,
Dispute timeframes and process
Once a request to dispute and adjudicate the proposed charges is received, the case is sent to an external third party adjudication service. flatfair will notify all parties of a 5 day dispute cool...
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Claire Walker created an article,
What does it mean if my case is in debt collection?
flatfair uses a combination of internal and external collection methods. We offer an in-house debt collection service and external sources for any legal routes and necessary court action. If the st...