Claire Walker
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Recent activity by Claire Walker-
Why should I purchase Boost if I already have a traditional deposit?
Sometimes a five week traditional deposit alone doesn’t provide landlords with enough protection against unanticipated damage. Imagine a situation where your tenant leaves the property in a bad sta...
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I have a traditional deposit, how long does it take to receive my charge payment from my Boost protection?
Once you’ve successfully completed the charge submission process, the tenant will have a 10 day window to negotiate and settle the submitted charges. If they fail to interact with the platform or y...
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How do I purchase or upgrade to Boost?
If you want to top-up your property’s protection with Boost, just contact your letting agent before your tenants moving in to let them know this is the option you'd like. flatfair is currently onl...
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What am I protected for?
Just like with a traditional deposit, flatfair’s No Deposit tenants are responsible for any breach of their tenancy agreement. In the event of excessive property damage, flatfair can offer extra pr...
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How much does Boost cost?
Landlords pay a monthly subscription costing 1.5% of their monthly rental value, +VAT. In return, they’ll get speedy charge recovery and up to six weeks’ extra damage protection. For example, if Pa...
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flatfair policies
Privacy Policy, Website Terms of Use, Portal Terms of Use and Acceptable Use Policy By browsing our website, you automatically agree to our Privacy Policy and Website Terms of Use. You can review b...
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What is flatfair’s eligibility criteria for Boost?
In order for landlords to benefit from Boost, the tenants must meet flatfair’s minimum eligibility conditions.
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Can I purchase Boost if my tenants are already in the property?
A Boost subscription can only be purchased within 30 days of the tenancy start date, so it’s important to ensure that this is done as soon as possible. For example, if Paul moves into the property ...
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Does Boost work if my tenants extend their lease?
If tenant(s) decide to extend their tenancy, the Boost plan will automatically be extended and will remain in effect, provided that the plan is extended through the flatfair platform. If the tenanc...
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I need to set up Boost for a tenancy with a traditional deposit, what documents do I need?
To top-up a traditional deposit with Boost, you’ll need: Referencing results that satisfy our minimum eligibility criteria, dated within 60 days of the tenancy start date Any supporting documents...