Claire Walker
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Recent activity by Claire Walker-
What are flatfair's referencing criteria for private tenants?
To qualify for flatfair, tenants and guarantors must be fully referenced and have their income verified by a third party referencing provider. Tenants also need the right to rent in the UK, which s...
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How does flatfair's end of tenancy process work?
Letting agents or landlords can submit proposed charges at the end of a tenancy if they believe the tenants are responsible for the costs of damages or unpaid rent. This is what you should expect:...
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Dispute timeframes and process
Once a request to dispute and adjudicate the proposed charges is received, the case is sent to an external third party adjudication service. flatfair will notify all parties of a 5 day dispute cool...
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How do I pay my end of tenancy charges?
End of tenancy charges can be established in one of four ways: A tenant accepts the charges via the platform The charges are negotiated via proposed counter-charges and then accepted by the tenant...
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What does jointly and severally liable mean?
On entering a tenancy agreement, all tenants and any guarantors are bound by its terms. Tenancy agreement terms by their nature usually include the stipulation that these parties are jointly and se...
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How to sign a landlord offer
As part of the flatfair offering we operate a discretionary model. In the event that we have opted to purchase the debt from the landlord we shall issue this through Hellosign. An email will be se...
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What does it mean if my case is in debt collection?
In the event that flatfair has exhausted their internal recovery strategy, we reserve the right to and may appoint our offline recovery partners in cases of appointment. flatfair will attempt to r...
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Third Party Recovery
In the event that flatfair has exhausted their internal recovery strategy, we reserve the right to and may appoint our offline recovery partners. If your case is passed to our offline partners, th...
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Assignment and Appointment Offers
This type of Offer has two types of debt classifications for the established sum due to the Landlord. Under the Assignment, flatfair Offers to purchase the debt from the landlord that the tenant o...
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Appointment Only, when payment is made upon collection
An Appointment Only offer is when the landlord has agreed to appoint flatfair as it’s authorised debt recovery agent to recover the established charge or the sum indicated in the Offer. flatfair sh...