I’ve received a payment request link from flatfair, what does this mean?

You can find and share your link from the “please pay now” section of the flatfair platform.

The payment link provided is a secure and reliable way to enable tenants who have opted to use flatfair instead of a traditional deposit to share their account details. 

The payment link is also a secure and reliable way to share payment details to settle end of tenancy charges. 

Each link is unique and linked to a specific account. The link can be shared by tenants via email, text message or any other way they prefer. 

Before sending across a payment link to someone, we would recommend that you contact them beforehand so that they are aware they will be receiving this.

Using the link, you will be directed to our secure payment provider. The total sum to be paid will be displayed and you will need to enter your card information. A receipt confirmation will be emailed to the email address supplied notifying that the corresponding obligations have been settled. The tenant/s on the flatfair plan will also receive the same. 

Once the charges are paid in full, an email will be sent to all parties notifying them that their case has been settled and closed.