If you manage your own property then there are some actions that we will need you to take care of to ensure your property continues to be protected by flatfair.
You can find links to the helpful support articles below:
If your tenants decide to stay past their initial term then you will need to take action on the platform: How to extend or renew a membership with No Deposit
If your tenants fall behind in their rent, then you will need to let us know: Reporting unpaid rent in the flatfair platform
If you would like to come to an agreement with your tenants on unpaid rent, then you can utilise Resolve by flatfair: Resolve for landlords and agents
If you have a standalone No Deposit plan, or a No Deposit plan with a Boost subscription on top then these articles will guide you through the end of tenancy process: How to manage the end of tenancy process with No Deposit
(Remember, when your tenants move out, you will have 28 days to perform your check out and in the unlikely event of damages or rent arrears, you will then need to upload these to the platform before the 28 days expire.)
If you have a traditional security deposit and a Boost subscription then there are a few differences to the end of tenancy process and these articles will help you: How to manage the end of tenancy process if you have a traditional Deposit and a Boost subscription