Once you’ve successfully completed the charge submission process, the tenant will have a 10 day window to negotiate and settle the submitted charges. If they fail to interact with the platform or you fail to reach a resolution, flatfair may have to verify your charges with a third party adjudicator to deem them fair and of a reasonable value before the charges become established.
After the charges are established, flatfair may offer to purchase the debt for the value of up to six weeks’ rent. This payment will be made within one working day after the charges are agreed, as long as you’ve returned the signed offer letter.
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